The Autofast Way

The Autofast Way – 8 simple Steps from Initial enquiry to delivery of your order

We have a worldwide client base and offer the highest levels of customer service, ensuring you receive the parts you need for your truck with the minimum delay.

As a quality supplier of genuine and aftermarket truck parts, we have replacement spares for all makes and models with the best price guarantee.

Stage 1 – Initial Contact

Please give us as much information as possible, ideally either part numbers or VIN number & part description

Stage 2 – Enquiry acknowledgment

On Receipt of your enquiry we will respond with an acknowledgment this not only lets you know we have already started work on your quotation but also establishes communication at an early stage.

Stage 3 – Part Identification

Our team will use the latest manufacturer’s electronic part systems, unless you have given us the exact number we will normally come back to you with diagrams to confirm the correct par tis quoted

Stage 4 – Freight / delivery options

We will liaise with you (including costings) to see which your preferred delivery method is

Stage 5 – Formal Quotation / Pro forma Invoice

With everything confirmed we will provide you with a formal quotation along with details on how to make payment & confirm the order

Stage 6 – Order Process

With payment received we will allocate existing stock & order the parts from our supplier base, once everything is available your order is securely packed – If your order requires it we will also arrange & handle any pre export inspection.

Stage 7 – Despatch

With everything packed we will despatch your order via your preferred method, at this point you will receive your final invoice & any tracking information / AWB / BOL